Contacting Us

Please contact us to discuss your requirements, or to find out more about the services we offer.

Telephone

Our mobile number is 0773 918 5779. We can be busy at times and not always able to answer calls immediately. Please leave a message and we will ring you back as soon as we can.

Email

We are happy to reply to email using the following address

Please include a contact telephone number so that we can reply to you as soon as possible.

Post

Our business address is as below, along with other statutory information. (Please note that we do not have a showroom):

Harry Willis Limited, Company Number 4949969, Registered in England

Registered Office : 93 Monkchester Road, Newcastle Upon Tyne, NE6 2LL

Business Hours

We do not operate a 24 hour service. We are a small company and we have to sleep sometime! We strive to do our best to respond as soon as we can. For example, if you contact us on an evening or weekend, we will respond if possible, but if not, we will return your call or email on the next "working" day.

We do not have a standard working day, and each day varies, according to the job. When fitting central heating, we tend to arrive around 8.00 and work until a suitable time, typically around 18:30. For planned work such as service visits, we are flexible and can usually arrange to call at a time to suit you.

Our existing customers always get priority if they need us, as this is part of our service and it helps ensure we keep them as customers

Card Payments

We can take payment by debit card, but for larger jobs we prefer bank transfer, or cheque, to avoid high card fees.

Contact Us

We can be contacted by telephone on our usual mobile number.

We can be very busy but if you leave a message, we will ring you back as soon as we can.

We can be contacted by email using the address shown below and we will reply as soon as possible.

Gas Safe Register

We are Registered with Gas Safe Register and believe that it is essential that customers understand how seriously we take this.

Please feel free to check our registration at the Gas Safe Register website