Gas Appliance Servicing

Gas appliances should be regularly serviced, at least once a year. Even with a new appliance that carries a warranty, a service carried out by a registered engineer is required to ensure the warranty is valid.

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Regular servicing helps to keep your appliance working safely and efficiently. Regular servicing should also prolong the life of your appliance.

In simple terms, a service includes:

  1. Visual examination of the appliance and its flue to confirm that it is suitably located and installed in accordance with all relevant regulations.
  2. Examination and cleaning of combustion chamber, fan, heat exchanger burner etc. Examination and testing of appliance, flue, safety devices, controls and components.
  3. Checking and adjusting burner pressure and gas rates.
  4. Confirming that the appliance is capable of safe operation.

In terms of servicing prices, this depends upon the appliance type and number to be serviced. Average charge for a service visit where no parts are needed is £66. Discounts are available for multiple appliance servicing in the same home, on the same visit. Our prices might not be a low as some of our competitors, but there are reasons for that - one being that we carry out a proper service and not just a quick visual safety check.

Properly installed appliances that are checked regularly should be safe. However, if you notice any of the following, you should switch off the appliance immediately and contact a registered installer:

  • Sooting around the appliance
  • A yellow / orange 'lazy' flame (except real flame gas fires)
  • Excessive condensation in the room

Carbon Monoxide

With recent tragedies here in the UK and abroad, carbon monoxide poisoning has been in the news and various campaigns have highlighted the need to be more aware of the dangers of using gas appliances safely.

As well as regular servicing, we offer a safety check to test for the presence of carbon monoxide in a room or rooms where there is concern. A one-off check can give piece of mind, as can the installation of a carbon monoxide detector in rooms where there is a gas appliance. We can advise on this and can supply detectors.

For further information on the problems of carbon monoxide, see this Health & Safety Executive advice

Link to WAI Page

Gas Escapes

If you think you can smell gas, you shouldn't be reading this!

You should contact the gas emergency service, free on 0800 111 999. ...more

Gas Fire Servicing

Customers who get their boiler regularly serviced often do not bother to have their gas fire(s) checked. The usual reason for this is that they do not use the fire very often, only on a winter night or something similar.

It is often found that when a gas fire has not been serviced for some time, the chimney contains twigs, soot and other debris that can cause partial or even complete blockages. Once a chimney space is restricted, it becomes easier to block as more debris builds up, and the path for fumes from a fire becomes smaller and smaller. If this happens, it is very likely that the fire will not work as it should and fumes may enter the room rather than go up the restricted flue.

When fires are being used for the first time in the year, maybe without having been serviced for some time, there is always the chance that the flue or chimney area is in need of attention. For this reason, it is essential that gas fire users consider having their appliances checked for safety.

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Contact Us

We can be contacted by telephone FREE on our freephone number (see below) but if you use a mobile, you can call us on our usual mobile number.

We can be very busy but if you leave a message, we will ring you back as soon as we can.

0800 781 6854

0773 918 5779

We can be contacted by email using the address shown below and we will reply as soon as possible.

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Gas Safe Register

We are Registered with Gas Safe Register and believe that it is essential that customers understand how seriously we take this.

Link to Gas Safe Register Website

Please feel free to check our registration at the Gas Safe Register website